The City of Auburn Hills Police Department works hard to maintain professional standards. We conduct a monthly survey of the citizens to whom we have provided services by sending them a postcard with a few questions about their contact with our Department. seeking their input on how we may improve. We use the responses from the cards to evaluate ourselves and improve our services.
Our mission statement reads:
"The Auburn Hills Police Department's Mission is to continually improve the safety and quality of life within our community, through a broad base of traditional and innovative services while protecting constitutional and basic human rights. All members of this department will at all times stand accountable for their conduct."
If you have a complaint about an officer's conduct, a policy or procedure you may call the Auburn Hills Police Department at 248.370.9444 and ask the person answering the phone that you would like to speak to a supervisor about a concern.
It is the policy of the Auburn Hills Police Department to investigate all complaints of alleged employee misconduct and determine whether the allegations can be sustained. Every person lodging a complaint will be recontacted and receive a letter detailing the results of the investigation.
Complaints may be given in person, over the telephone or in writing. Anonymous complaints or complaints from citizens who wish their names to be held in confidence shall be accepted for investigation.
When a complaint is made, we often ask the complainant to complete a written statement. This helps us understand what occurred and provides documentation that investigators can refer to as the investigation proceeds.
|